Brilliantdevapi

Privacy Policy

Your privacy matters to us – here's how we protect your personal information

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Introduction and Scope

Brilliantdevapi ("we," "us," or "our") operates brilliantdevapi.com and provides budgeting and financial management services. This Privacy Policy explains how we collect, use, process, and protect your personal information when you interact with our platform, services, and website.

We're committed to transparency about our data practices. This policy applies to all users of our services, regardless of how you access them – through our website, mobile applications, or any other digital touchpoints we may offer in the future.

Important Note: By using our services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.

Information We Collect

Personal Information You Provide

When you create an account or use our services, we may collect the following information:

  • Name, email address, and contact information
  • Financial account information (bank account details, transaction data)
  • Budgeting preferences and financial goals
  • Communication preferences and support inquiries
  • Payment information for premium services
  • Identity verification documents when required by law

Automatically Collected Information

Our systems automatically collect certain technical information to improve service delivery:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and interaction data with our platform
  • Location data (general geographic area, not precise location)
  • Cookies and similar tracking technologies
  • Error logs and performance metrics

Third-Party Information

With your explicit consent, we may receive information from financial institutions, credit reporting agencies, and other service providers to enhance your budgeting experience and provide comprehensive financial insights.

How We Use Your Information

We use collected information for specific, legitimate business purposes that directly benefit your experience with our budgeting platform:

  • Service Delivery: Provide budgeting tools, financial analysis, and personalized recommendations
  • Account Management: Create and maintain your account, process transactions, and manage subscriptions
  • Security: Protect against fraud, unauthorized access, and ensure platform security
  • Communication: Send service updates, respond to inquiries, and provide customer support
  • Legal Compliance: Meet regulatory requirements and legal obligations in Vietnam and internationally
  • Service Improvement: Analyze usage patterns to enhance features and user experience
  • Marketing: Send promotional materials only with your explicit consent (easily withdrawn)

Data Processing Legal Basis: We process your data based on legitimate interests, contractual necessity, legal obligations, and your explicit consent where required.

Your Privacy Rights

You have significant control over your personal information. Here are your rights and how to exercise them:

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days in a readable format.

Correct Inaccuracies

Update or correct any incorrect information in your account. Most corrections can be made directly in your account settings.

Delete Your Information

Request deletion of your personal data. Note that some information may be retained for legal compliance or legitimate business needs.

Restrict Processing

Limit how we use your information in certain circumstances, such as while disputing data accuracy or processing legitimacy.

Data Portability

Receive your data in a structured format that you can transfer to another service provider if technically feasible.

Withdraw Consent

Withdraw consent for data processing activities that require your permission, such as marketing communications.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Sharing and Disclosure

We limit data sharing to essential business purposes and never sell your personal information to third parties. Here's when and why we might share your data:

Service Providers and Partners

We work with trusted third parties who help us deliver our services:

  • Cloud hosting providers for data storage and processing
  • Payment processors for handling subscription and transaction payments
  • Financial data aggregators (only with your explicit permission)
  • Customer support platforms and communication services
  • Security and fraud prevention services

Legal Requirements

We may disclose information when required by law, court order, or regulatory authority, including:

  • Compliance with Vietnamese data protection and financial regulations
  • Response to valid legal processes and government requests
  • Protection of our rights, property, or safety and that of our users
  • Investigation of fraud, security threats, or illegal activities

Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your information becomes subject to a different privacy policy.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security measures:

  • Encryption: All data transmission uses TLS 1.3 encryption, and sensitive data is encrypted at rest
  • Access Controls: Strict role-based access limits who can view your information
  • Regular Audits: Quarterly security assessments and penetration testing
  • Monitoring: 24/7 system monitoring for suspicious activities and security threats
  • Compliance: Adherence to international security standards and Vietnamese data protection requirements
  • Employee Training: Regular privacy and security training for all staff members

Your Role in Security: Use strong, unique passwords and enable two-factor authentication when available. Never share your account credentials and log out from shared devices.

Data Retention and Deletion

We retain your information only as long as necessary for the purposes outlined in this policy:

Retention Periods

  • Account Information: Retained while your account is active plus 7 years after closure for legal compliance
  • Financial Data: Stored for 10 years in accordance with Vietnamese financial record-keeping requirements
  • Communication Records: Support conversations retained for 3 years
  • Usage Analytics: Aggregated, non-personal data may be retained indefinitely for service improvement
  • Marketing Data: Deleted within 60 days of consent withdrawal

Secure Deletion Process

When data reaches its retention limit or you request deletion, we use certified deletion methods that make information unrecoverable. Some anonymized data may be retained for statistical analysis that cannot identify you personally.

International Data Transfers

While our primary operations are based in Vietnam, we may transfer your data internationally to provide our services effectively:

  • Cloud infrastructure may involve servers in multiple geographic regions
  • Third-party service providers may process data in their respective countries
  • We ensure adequate protection through contractual safeguards and standard contractual clauses
  • All international transfers comply with Vietnamese data protection laws

We maintain the same high level of protection regardless of where your data is processed and ensure that international partners meet our strict security and privacy standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze how our services are used:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security
  • Preference Cookies: Remember your settings and customization choices
  • Analytics Cookies: Help us understand how users interact with our platform
  • Performance Cookies: Monitor site performance and identify technical issues

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit some website functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Here's how we handle policy updates:

  • Material changes will be communicated via email and prominent website notices
  • Minor updates may be posted directly to this page with an updated "Last Modified" date
  • We'll provide at least 30 days' notice before significant changes take effect
  • Continued use of our services after changes indicates acceptance of the updated policy

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Privacy and Data Protection Inquiries

Email: help@brilliantdevapi.com

Phone: +84975302268

Address: Tổ Tây Hồ, Đ. Hùng Vương, Phường 11, Tp. Đà Lạt, Lâm Đồng 66000, Vietnam

Response Time: We typically respond to privacy inquiries within 5 business days

When contacting us about privacy matters, please include your full name, account email address (if applicable), and a detailed description of your request or concern. This helps us process your inquiry more efficiently.

Data Protection Authority: If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant Vietnamese data protection authority.